Shipping Policy

The information provided here is intended to be a general guide to shipping and delivery practices for our natural cosmetics products. It is important to note that Eco Beauty Cosmetics is not offering legal advice or specific recommendations on how to create or structure your own shipping policy. We strongly recommend consulting with a legal professional to ensure that your shipping policies align with local regulations and the specific needs of your business.

Shipping Policy

At ECO Beauty Cosmetics, we strive to provide you with convenient and timely shipping options. Please find our shipping details below:

Shipping in Miami & Broward Areas:

Weekend Shipping Available: We offer Saturday and Sunday shipping for customers located in Miami and select areas of Broward County.
Availability: Weekend shipping is subject to availability and must be coordinated in advance during the week. Please contact our customer service team to confirm availability for your specific address.
Shipping to Other Counties & States:

Standard Shipping: For orders outside of the Miami and Broward areas, we use Post Mail services. Your order will be shipped during normal business days and will arrive according to standard delivery times.
Delivery Time: Orders shipped via Post Mail generally arrive within 5-7 business days, depending on your location.
Processing Time:

Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order is shipped, you will receive a tracking number to follow your package’s progress.
Note on Shipping Delays:

Weekends and Holidays: If your order is placed close to a weekend or holiday, please keep in mind that shipping and processing times may be slightly extended.
External factors such as weather or postal delays may also affect delivery times.
For any questions or to coordinate weekend shipping, feel free to contact our customer service team for assistance.

Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order. We offer several shipping options, including standard, expedited, and express delivery. You’ll be able to select your preferred shipping method at checkout.

Order Tracking

Once your order is shipped, you will receive an email confirmation with a tracking number. You can use this tracking number to monitor the status of your shipment.

Shipping Delays

While we strive to ship your order as quickly as possible, delays may occur due to unforeseen circumstances (e.g., weather, high order volume, or carrier issues). If your shipment is delayed, please don’t hesitate to contact us, and we’ll do our best to provide an update.

International Orders

For international shipments, customers are responsible for any additional taxes, duties, or customs fees imposed by the destination country. These charges are not included in the cost of shipping and are the responsibility of the customer.

Returns and Exchanges

For more information on returns and exchanges, please visit our [Returns Policy] page.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at [contact email or phone number]. We will work with you and the carrier to resolve the issue as quickly as possible.